ANAESFLOW HELP
Frequently asked questions
Quick answers for setup and day-to-day use. For a walkthrough, open the user guide.
Getting started
Which installer should I choose?
Choose Windows x64 for most Intel or AMD PCs, or Windows ARM64 for a Snapdragon PC. The Downloads page lists the builds currently available for each platform.
My activation code has expired. What should I do?
Return to the beta registration page using the same email address to request a fresh code. Do not reuse an expired code.
Where is my patient information stored?
The desktop app stores clinical information in the encrypted workspace you choose, on your device or in your own configured storage. The website does not hold your complete patient records.
Using AnaesFlow
Where do I find a feature?
Open Help in the desktop app and search for the task, such as weight-based dosing or patient survey. The result can take you to the relevant area. The User guide also covers the main workflow.
How do I set up weight-based dosing?
In User profile → Medication defaults, enable weight-based dosing for the relevant medicine and set its dose per kilogram and maximum dose. For each discharge prescription, confirm the patient's weight, calculated dose and directions.
Can I change medication advice for one patient?
Yes. Review and amend the instructions in that patient's pre-assessment before preparing the email. Reusable defaults are starting points, not a substitute for an individual plan.
Where do I review patient survey results?
Open Practice evaluation → Patient survey. Aggregate results and reflection unlock once the minimum number of completed questionnaires shown in the app is reached, to protect anonymity.
Invoices and support
Does changing an invoice in AnaesFlow change it in Xero?
No. Check the invoice in Xero and follow the appropriate correction or voiding workflow there before removing a linked local accounts entry.
Where do I review payments or GST?
Use Accounts for payment status, reconciliation and GST review. Resolve any flagged source transactions before preparing a return.
How do I report a problem?
Email beta@anaesflow.co.nz with the app version, the feature you were using and what happened. Do not send patient-identifiable details by ordinary email.
Still stuck? Contact beta@anaesflow.co.nz without including patient-identifiable information.